Summary
Greets customers upon arrival and answers phones-directing to appropriate person or area for either.
Language Skills: Read, write, and communicate simple instructions and correspondence; present information in small group settings; Spanish and English strongly preferred
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Receives, sorts, and routes mail, and maintains and routes publications and other literature requested by customers and sales reps.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Performs other clerical duties as needed, such as filing, photocopying, collating and scanning.
- Orders food and organizes small luncheons and meetings
- Enter orders and add prospective customer information in Live Product
- Monitors generic sales email inbox and responds to/forwards emails appropriately
