A love of games and a passion for helping people Exceptional interpersonal skills Basic component isolation and troubleshooting skills Demonstrate strong verbal and written communication skills Strong organizational skills and the ability to multi-task Flexible to work varied shifts on a 7-day schedule Minimum of 6 months experience working with Apple products Minimum of 1-2 years experience with customer support or online community development Meet and maintain monthly Customer Relation department metrics BA/BS/BFA Required
