AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER Stone’s Subaru in Jackson is looking for a Service Advisor to join their industry leading Service Team. The Service Advisor is responsible for building strong customer relationships. The advisors greet and consult customers on service needs, perform a thorough vehicle walk-around inspection, up-sell services, update customers on services, field all live service calls, and take ownership of the customer experience.
Job Responsibilities: Ensure that customers receive prompt, courteous, and effective service. Drive the sale to meet department sales forecasts. Prioritize required services, and be prepared to provide options upon request. Keep the customer informed on completion times, service expenses and possible changes. Guarantee that the customer has a positive dealership experience. Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Job Requirements: Exemplary customer service skills required. Previous experience in customer facing roles required. Previous Service Advisor experience a plus.
Valid driver's license with an acceptable driving record required.
Dealerships Commitment to you: Competitive Wages Health plan, 401k, and paid vacation. Start your career as a Service Advisor with Stone’s Subaru in Jackson today. Apply Now.
Job Type: Full-time
Pay: $45,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Retirement plan
- Vision insurance
Shift:
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
