Overview
Join our dynamic team as a UPS Store Manager, where you will lead daily store operations with energy and enthusiasm! This pivotal role involves managing a retail environment that thrives on exceptional customer service, efficient inventory control, and team leadership. As a store manager, you’ll be the driving force behind creating a welcoming atmosphere, ensuring smooth workflow, and delivering top-tier service that keeps customers coming back. Your leadership will inspire your team to excel in sales, operational excellence, and community engagement. If you’re passionate about retail management and ready to make a positive impact, this is the opportunity for you to shine!
Duties
- Oversee all store operations including sales, customer service, inventory management, and cash handling to ensure seamless daily performance.
- Lead, motivate, and develop a team of employees through effective training, coaching, and performance management strategies.
- Manage employee scheduling, payroll processing, and recruiting efforts to maintain a high-performing team aligned with store goals.
- Monitor inventory levels, perform stock control, and coordinate purchasing to optimize product availability and merchandising standards.
- Utilize POS (Point of Sale) systems for transactions, pricing adjustments, and sales tracking while maintaining accurate bookkeeping records.
- Implement marketing initiatives and community outreach programs to increase store visibility and customer engagement.
- Enforce safety policies, ensure compliance with company procedures, and handle customer inquiries or complaints with professionalism and care.
Qualifications
- Proven management experience within retail environments or stores similar to UPS Stores; supervisory experience is essential.
- Strong skills in negotiation, sales management, and operational oversight with a focus on retail math and budgeting.
- Excellent communication skills including managerial communication, phone etiquette, and bilingual/multilingual abilities are highly valued.
- Demonstrated ability in recruiting, training & development of staff, along with supervising teams effectively.
- Proficiency in POS systems, inventory control software, cash handling procedures, and basic bookkeeping practices.
- Experience in retail industry sales team management including wireless sales or grocery store experience is advantageous.
- Exceptional organizational skills with the ability to multitask efficiently while managing shift schedules and operational tasks.
- Requires UPS Store experience
- Notary Public license required
Embark on a rewarding career where your leadership fuels success! We are committed to fostering an inclusive environment that values innovation and teamwork—where your skills can truly make a difference in our community. Join us today to lead a vibrant retail operation dedicated to excellence!
Pay: From $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person