IT / Network Engineer (Onsite ONLY)(Calabasas, CA)
IDrive Inc. is a leader in cloud storage, backup and sync services with over 4 million users worldwide, and over 1 exabyte of storage.
We are seeking a skilled Facilities IT / Network Engineer with a strong foundation in IT support and expertise in network security and troubleshooting office equipment and network.
Qualifications:
- Minimum of 4 years experience as IT technician, IT support, or a related field
- Experience with basic cybersecurity principles, network security and antivirus software.
- Experience providing IT support in an enterprise environment utilizing Active Directory, Hyper-V and Exchange
- Experience working with network and server management support
- Proficiency with networking protocols such as TCP/IP, and experience with network services like DNS, DHCP, and VLAN configuration.
- Proficiency with managing and supporting Windows, Linux, and macOS
- Proficiency of commonly used software (office suites, browsers, antivirus programs, etc.), and the ability to install, configure, and troubleshoot them.
- Familiarity with setting up and troubleshooting office equipment (computers, printers, phones, servers, etc.).
- Familiarity with security camera systems and surveillance technology.
- On-site full-time, in addition, be available for on-call
- Strong organizational and time-management skills.
- Excellent problem-solving skills and ability to troubleshoot IT/Network issues
- Keep track of tasks completed and keep records of any cases worked on
- Ability to work independently and handle multiple tasks simultaneously.
- Be willing to tackle interesting and unique projects that may require inventive solutions to accomplish with the aid of your team.
- Experience using helpdesk or ticketing systems (e.g., Zendesk, Freshdesk)
- Excellent verbal and written communication skills
Preferred Qualifications:
- Relevant certifications in IT support, network administration(e.g., CompTIA A+, Network+, Security+, MCSA)
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Experience with security camera systems and fob access control systems.
- Experience with office inventory management tools and software/systems
- Experience with VOIP phone systems
Job Type: Full-time
Pay: $35.00 - $42.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
Ability to Commute:
- Calabasas, CA 91302 (Required)
Work Location: In person
