Job Overview
We are seeking an energetic and dedicated Lead Server/Trainer to join our dynamic hospitality team. In this pivotal role, you will lead by example in delivering exceptional customer service, oversee daily restaurant operations, and mentor staff to ensure a seamless dining experience. Your expertise in food preparation, POS systems, and team management will drive the success of our service team. This position offers an exciting opportunity to shape a vibrant dining environment while fostering professional growth among team members. The ideal candidate is passionate about hospitality, possesses strong leadership skills, and thrives in fast-paced settings.
Duties
- Lead and supervise front-of-house staff to deliver outstanding customer service in a quick service and fast food restaurant environment
- Train new team members on food handling, POS systems (including Aloha POS and Micros POS), and food safety protocols
- Oversee food preparation processes, ensuring quality standards are met consistently
- Manage shift operations, including scheduling, inventory control, and cash handling procedures
- Assist with food production, kitchen management, and ensuring smooth coordination between front and back of house teams
- Conduct staff training sessions focused on culinary techniques, customer service excellence, and food safety compliance
- Support management in budgeting, labor cost control, and overall restaurant performance monitoring
Requirements
- Proven experience in food service management within casual dining or fine dining settings with supervising responsibilities
- Strong knowledge of POS systems such as Aloha POS and Micros POS; experience with cash handling is essential
- Demonstrated expertise in food preparation, cooking techniques, and kitchen management
- Experience supervising staff, conducting interviews, training & development programs, and team management
- Familiarity with inventory control practices, food safety standards, and hospitality management principles
- Excellent communication skills with the ability to motivate and lead a diverse team
- Ability to thrive in a fast-paced environment while maintaining attention to detail and high standards of service
Join us as a Lead Server/Trainer and be part of a passionate team committed to delivering memorable dining experiences! We value energetic leaders who inspire excellence through hands-on training, operational expertise, and a genuine love for hospitality. This paid position offers opportunities for professional development in restaurant management, culinary arts, and customer service leadership.
Pay: $23.05 - $27.76 per hour
Work Location: In person
