Job Summary
We are seeking an experienced Dental Office Manager to join our dental clinic in Ocala, FL. The ideal candidate will have prior experience managing a dental practice and be confident overseeing daily operations, staff coordination, and patient flow while ensuring excellent customer service and efficient office performance.
Responsibilities
- Manage daily operations of the dental office
- Supervise and support front desk and administrative staff
- Schedule appointments and manage patient flow
- Handle insurance verification, billing, and collections
- Maintain patient records and ensure HIPAA compliance
- Coordinate with dentists and clinical staff
- Monitor office performance, reports, and KPIs
- Ensure a welcoming and professional patient experience
- Explain treatment plans clearly, answer patient questions, and help patients feel confident moving forward
- Present costs, insurance benefits, and payment options
- Schedule and coordinate treatment appointments and follow-ups
- Enter, update, and track treatment plans and documentation in the system
- Act as a liaison between patients, dentists, and front office to improve case acceptance and workflow
Qualifications
- Previous experience as a Dental Office Manager (required)
- Strong knowledge of dental insurance, billing, and claims
- Experience with dental practice management software
- Excellent organizational and leadership skills
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of Open Dental or similar dental software
This position offers an opportunity to lead a dynamic team within a professional environment dedicated to operational excellence.
Job Type: Full-time
Pay: From $26.00 per hour
Work Location: In person
