The Residential Site Supervisor within an IDD home manages operations, supervises direct care staff, and monitors resident activity in a personal care home or other community residential site serving consumers with Intellectual/Developmental Disabilities.
Supervises, guides, and/or instructs the work assignments of subordinate staff. Assists with daily living activities at the person's home, in a daytime non-residential facility or a residential facility. Observes and monitors client's behavior and charts observations and incidents. Provides training of basic personal and social skills, simple academics, or work skills to consumers/students in a state school, hospital, juvenile detention facility, residence, group home, workshop, or supported employment environment. May assist with meal preparation, ensuring or encouraging client group activity, providing transportation, and/or limited case management.
Duties & Responsibilities:
- Performs and trains staff on the basic premises of the residential services program: positive consumer interactions, respect for consumer rights and dignity, and use of normalization principles.
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Counsels subordinate staff individually on job performance, monitors their compliance with agency, and program procedures and formally evaluates staff performance using methods and timelines prescribed by the agency.
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Schedules staff to assure 24-hr. coverage of the residence, minimizes use of overtime working hours, and flexes or adjusts schedule when necessary to cover shifts.
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Participates in the recruitment, hiring, orientation, commendation, promotion, and disciplinary adverse action of subordinate staff.
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Reviews time records submitted by non-exempt subordinates for accuracy and completeness.
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Applies consistent standards for approval or denial of leave that comply with agency policies and procedures related to use of leave and suggested minimum balances.
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Regularly counsel employees whose leave balances or leave use are below standard and/or takes other appropriate disciplinary actions.
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Ensures that time and attendance information submitted for each employee is complete and accurate by verifying leave approvals and records of time worked.
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Promptly notifies the manager and/or the Human Resources office when salaried employees go off the payroll due to resignations or require pay adjustments for leave without pay or other issues.
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Complies with legal requirements and agency policies regarding timelines and documentation for Family Leave requests and other requests for leave of absence.
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Participates as a member of the treatment team for consumers under their care, providing input into treatment and discharge plans based on observation of consumer strengths, needs, abilities, and preferences.
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Works with other service providers and staff in support of effective consumer treatment, linkage, communication, and continuity of service.
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Provides leadership and support to subordinate staff on job duties to meet the goals and objectives identified in consumer treatment plans and to maintain the residence.
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Writes progress notes and other supportive documentation that is compliant with program, payer, and agency requirements.
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Keeps records on each consumer that complies with all VPH and other regulatory authority standards for content and maintenance.
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Monitors and maintains the residential site and its equipment, supplies, and assigned vehicle according to all VPH and other regulatory authority standards necessary for compliance.
- Ensures general cleanliness and orderliness of the site, vehicle, and equipment.
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Communicates with landlords, Program Manager, and maintenance staff regarding physical site repairs and maintenance. Ensures site and vehicle compliance with health and safety regulations.
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Uses personal vehicle for consumer transportation needs when agency vehicle is unavailable. Serves as safety officer for the site and is on-call for initial response to consumer, staff, or site emergencies.
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Represents the site at meetings, tours and visits, inspections, audits, and evaluations.
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Maintains, completes, and submits site management records, reports, and staff training records necessary for licensure, accreditation, and other requirements and according to set deadlines.
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Stays up to date on training as required by VPH and all other regulatory authorities and ensures the same for subordinate staff.
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Lifts and carries groceries and supplies and moves furniture for cleaning.
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Other related duties as assigned.
