Office / Administrative Assistant – Plumbing Services
Job Description
Paradigm Plumbing Services, Inc. is looking for a friendly, highly organized, and detail-oriented Office Assistant to join our growing plumbing team. In this fast-paced and rewarding role, you will be the voice of our company, helping keep our daily operations running smoothly and our customers happy.
Responsibilities
- Customer Service: Answer incoming phone calls, texts, and emails professionally, addressing customer concerns and scheduling service appointments.
- Dispatching: Coordinate and dispatch plumbing technicians to residential and commercial jobs.
- Job Tracking: Maintain technician calendars and job status updates in real-time.
- Paperwork & Admin: Assist with processing invoices, pulling local permits, and managing office files, purchasing, errands (Driver’s license & vehicle required) etc…
- Qualifications
- Previous administrative, receptionist, or customer service experience (Plumbing or Construction industry experience is a massive plus!)
- Proficiency with computers, Microsoft Office Suite (Word, Excel), QuickBooks Online and Google Workspace. Proficiency with PC computers. Familiarity with Field Edge dispatching software or other dispatching software is a plus
- Familiarity with plumbing/field service software is highly preferred.
- Outstanding phone etiquette and problem-solving skills
- Experience with Construction Pay Apps preferred
- Compensation & Benefits
- Pay: Based on experience
- Schedule: Monday to Friday [8:00 AM – 5:00 PM] (No weekends)
- Benefits: Paid Time Off, Paid Holidays, Health Insurance etc….
How to Apply
Ready to join a hard-working, local team? Please send your resume and a brief summary of your administrative experience to Paradigm Plumbing Receptionist [email protected] .
Benefits:
- Health insurance
- Paid time off
Work Location: In person
