Position Summary
Jason Stone Injury Lawyers (JSIL) is seeking an experienced Employee Relations & Office Manager to serve as the on-site HR and operational leader for its five Massachusetts offices. Reporting directly to the Director of Human Resources, this role provides hands-on employee relations support, partners with local leadership, and ensures consistent people practices and office operations across locations.
Key Responsibilities
· Serve as the primary on-site HR contact for employees and managers across all five offices, ensuring timely communication and consistent application of firm policies.
· Manage employee relations matters, including intake, fact-finding, workplace investigations, conflict resolution, documentation, and recommendations in partnership with the Director of Human Resources.
· Coach managers on performance expectations, attendance, corrective action, employee concerns, and appropriate documentation; participate in disciplinary and termination meetings as directed.
· Coordinate onboarding and offboarding, including orientation, introductions, workspace readiness, system access, timekeeping setup, equipment, and required records in partnership with HR, IT, Training, Payroll, and hiring managers.
· Support performance reviews, promotions, transfers, compensation changes, quarterly bonuses, payroll, benefits, leave and accommodation matters; ensure approvals and personnel actions are complete and timely.
· Coordinate workplace injury and workers’ compensation reporting, required federal and Massachusetts postings, confidential employee records, and other local compliance needs.
· Oversee day-to-day office operations across the five locations, including reception and phone coverage, mail and scanning workflows, supplies, equipment, common areas, records, and administrative support.
· Coordinate vendors, facilities requests, office access, safety issues, repairs, events, and approved direct-mail or print projects; track issues through resolution.
· Partner with attorneys and department leaders, identify workforce, culture, or operational concerns, provide regular updates to the Director of Human Resources, and travel among the five offices as needed.
Qualifications
· Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
· Four or more years of progressive HR, employee relations, or multi-site office management experience; prior legal or professional-services experience is preferred.
· Demonstrated experience handling sensitive employee matters, workplace investigations, performance issues, and confidential information with sound judgment.
· Working knowledge of employment practices, strong organization and communication skills, and the ability to balance HR priorities with daily office needs; Massachusetts experience is strongly preferred.
· Proficiency with Microsoft Office and HRIS/timekeeping systems; Paychex experience and SHRM or HRCI certification are preferred. Must be able to work on-site and travel among the five offices.
Benefits & Equal Opportunity
Eligible employees may participate in firm-sponsored benefits and professional-development programs. This position is not eligible for a hybrid work arrangement.
JSIL is an Equal Opportunity Employer and considers qualified applicants without regard to any status protected by applicable law. Reasonable accommodations will be considered consistent with applicable law. This description summarizes the general nature of the role and is not an employment contract.
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
