Position Summary:
Friendly, organized Dental Receptionist to manage front-desk operations, serve as first patient contact, and support clinical and administrative staff to ensure smooth, patient-centered office flow.
Key Responsibilities:
- Greet patients, manage check-ins/check-outs, and maintain a professional, welcoming reception area
- Answer multi-line phone system; handle appointment scheduling, confirmations, cancellations, and recall reminders
- Register new patients; verify and update patient information and contact details
- Verify dental insurance eligibility and benefits; collect co-pays and process payments
- Coordinate patient flow with clinical team; communicate delays and changes
- Maintain patient records and charts in compliance with HIPAA and office policies
- Manage correspondence (phone, email, mail) and respond to routine patient inquiries
- Maintain appointment logs, daily reports, and administrative supplies
- Assist with simple office tasks: filing, scanning, faxing, ordering supplies, and light administrative projects
Required Qualifications:
- High school diploma or equivalent
- 1+ year of experience in a dental or medical office preferred
- Proficiency with Dentrix software
- Strong customer-service, communication, and organizational skills
- Reliable, punctual, and able to work well under pressure
Job Type: Full-time / Part-time
Schedule:
- 8-hour shift
- Weekends as needed
Language:
Bilingual Spanish is a plus
