A growing multi-site healthcare organization is seeking an IT Specialist to support our staff, systems, and technology infrastructure across multiple locations in the Phoenix area.
This is a hands-on role for someone who enjoys solving problems, supporting end users, and taking ownership of technology needs in a fast-paced environment. The ideal candidate is resourceful, responsive, and comfortable wearing multiple hats while balancing day-to-day support with longer-term technology projects.
Responsibilities:
- Provide technical support for staff across multiple locations
- Troubleshoot hardware, software, network, printer, phone, and connectivity issues
- Manage user accounts, permissions, onboarding, and offboarding
- Support Google Workspace and other business applications
- Maintain inventory and deployment of computers, phones, and technology assets
- Coordinate with third-party technology vendors and service providers
- Assist with cybersecurity, data protection, system backups, and access management
- Track, prioritize, and resolve support requests through a ticketing system
- Support technology upgrades, implementations, and process improvements
- Travel between locations as needed to provide onsite support
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., PMP, CISSP) preferred.
- 3+ years of IT support, systems administration, or related experience
- Strong troubleshooting and problem-solving skills
- Strong knowledge of IT systems, including network infrastructure, hardware, and software.
- Experience with healthcare IT systems, electronic health records (EHR), and compliance requirements (HIPAA)
- ISO Certification preferred but not required.
- Experience supporting Google Workspace, cloud-based applications, and end users
- Working knowledge of networks, hardware, software, and security best practices
- Ability to manage multiple priorities independently
- Excellent customer service and communication skills
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Valid Arizona driver's license required
Why Join Us:
- Competitive salary
- Medical, dental, and vision benefits
- Paid time off
- Opportunity to make a meaningful impact in a growing organization
- Autonomy, ownership, and the ability to help shape technology processes and systems
If you're someone who takes pride in solving problems, supporting people, and finding practical solutions, we'd like to hear from you.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
Work Location: In person
