Job Summary
Sales Associate
Nine Tails Smoke Shop
Job Type: Full-time
Pay: Competitive hourly pay + opportunities for raises and advancement based on performance.
About Us
Nine Tails Smoke Shop is a fast-growing smoke shop focused on providing outstanding customer service, product knowledge, and a clean, welcoming environment. We believe in promoting from within and rewarding employees who are dependable, motivated, and eager to learn.
If you're looking for more than "just a job" and want an opportunity to grow with a company, we'd love to meet you.
What You'll Do
- Welcome every customer with a positive attitude.
- Help customers find the right products based on their needs.
- Learn about vape products, nicotine, CBD, hemp products, accessories, glass, wraps, and more.
- Operate the POS system accurately.
- Process cash, debit, and credit card transactions.
- Keep the store clean, organized, and fully stocked.
- Restock displays and rotate inventory.
- Receive inventory and assist with merchandising.
- Follow all company policies and Texas age verification laws.
- Assist with opening and closing procedures.
- Work as a team to create a great customer experience.
What We're Looking For
We are looking for someone who is:
- Reliable and punctual.
- Honest and trustworthy.
- Friendly and professional.
- Comfortable talking with customers.
- Able to multitask in a fast-paced environment.
- Willing to learn new products every week.
- Detail-oriented.
- A team player with a positive attitude.
- Comfortable standing for long periods and lifting up to 30 pounds.
Expectations
At Nine Tails, we expect every employee to:
- Arrive on time and ready to work.
- Keep the store clean throughout the shift.
- Treat every customer with respect.
- Learn product knowledge so you can confidently make recommendations.
- Follow inventory and cash handling procedures.
- Communicate with management if issues arise.
- Be willing to work weekends, evenings, and holidays when scheduled.
- Represent Nine Tails professionally at all times.
Growth Opportunities
We promote from within whenever possible.
Employees who demonstrate reliability, leadership, and strong performance may advance into positions such as:
- Key Holder
- Inventory Specialist
- Assistant Manager
- Store Manager
Performance-based raises are available for employees who consistently exceed expectations.
Preferred Qualifications
- Retail or customer service experience (preferred but not required)
- Smoke shop or vape knowledge is a plus
- Must be 21 years of age or older
- Must be able to pass any required employment screening
Why Join Nine Tails?
- Opportunities for advancement
- Performance-based raises
- Employee discounts
- Supportive team environment
- Ongoing product training
- Growing company with multiple locations
If you're dependable, enjoy helping people, and want to grow with a company that values hard work and customer service, we'd love to have you on the Nine Tails team!
Pay: From $9.00 per hour
Work Location: In person
