Position Summary
The Assistant Starbucks Manager supports the Starbucks Manager in overseeing all aspects of the in-store Starbucks operation. This position assists with driving sales, delivering an exceptional customer experience, maintaining Starbucks brand standards, managing inventory, and developing associates. The Assistant Starbucks Manager helps ensure operational excellence through strong leadership, product quality, food safety compliance, and effective team development while supporting overall store and department objectives.
Key Responsibilities Department Operations
- Assist with overseeing daily Starbucks department operations.
- Ensure compliance with Starbucks operational standards, recipes, and presentation guidelines.
- Monitor product quality, freshness, and consistency.
- Support ordering, receiving, inventory management, and product replenishment.
- Maintain accurate pricing, signage, and promotional execution.
- Ensure equipment is properly maintained and operating efficiently.
Customer Service
- Deliver exceptional customer service and create a welcoming environment.
- Assist customers with beverage selections, food offerings, and special requests.
- Resolve customer concerns professionally and efficiently.
- Promote customer loyalty through quality products and positive interactions.
- Maintain a culture focused on customer satisfaction and service excellence.
Leadership & Team Development
- Assist with training, coaching, and developing Starbucks associates.
- Support onboarding and ongoing training efforts.
- Help schedule and assign work to ensure efficient department operations.
- Monitor performance and provide feedback to associates.
- Foster teamwork, accountability, and a positive work environment.
- Assume leadership responsibilities in the absence of the Starbucks Manager.
Food Safety & Compliance
- Ensure compliance with all food safety, sanitation, and health regulations.
- Maintain cleanliness and organization throughout the department.
- Monitor proper food handling, storage, and temperature controls.
- Follow all company policies, Starbucks standards, and workplace safety procedures.
- Ensure associates follow required operational and safety guidelines.
Financial Performance
- Support department sales, gross profit, and labor goals.
- Assist in controlling inventory, waste, and shrink.
- Monitor product levels to maximize sales opportunities and minimize out-of-stocks.
- Support promotional activities and sales-driving initiatives.
- Help analyze department performance and identify areas for improvement.
Qualifications
- High school diploma or equivalent preferred.
- Previous Starbucks, coffee shop, food service, retail, or customer service experience required.
- Prior supervisory or leadership experience preferred.
- Strong customer service and communication skills.
- Knowledge of food safety and sanitation practices.
- Ability to work effectively in a fast-paced environment.
- Strong organizational, problem-solving, and leadership abilities.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, lifting, and carrying.
- Ability to lift and move up to 40 pounds regularly.
- Ability to work around hot equipment and varying temperatures.
- Ability to operate department equipment safely.
- Flexible availability, including mornings, evenings, weekends, and holidays.
Success Factors
- Strong leadership and team development skills.
- Passion for customer service and quality products.
- Excellent communication and interpersonal abilities.
- Attention to detail and commitment to operational standards.
- Strong organizational and time-management skills.
- Ability to adapt to changing business needs.
- Dependable, professional, and results-oriented.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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