- Maintain a clean and organized work area keeping the guest area stocked with flyers.
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Offer accessibility to guests by constantly monitoring assigned area.
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Verify Slot paper fills, and verifies/performs hand pays.
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Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.
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Accurately handle receipts from sales, reconcile receipts, balances cash drawers and aids in additional sales products on a shift-by-shift basis.
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Keep track of large amount of cash while paying out winnings and taking in sales in different drawers.
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Comply with all gaming regulations regarding alcohol sales.
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Respond to and accesses the condition of machines that indicate that service is needed.
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Perform minor machine maintenance.
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Perform on-line accounting functions and completes associated paperwork.
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Comply with all casino policy and procedures, MICs, Gaming Rules and Regulations and Title 31 requirements.
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Provide information and explain Players Club benefits, property amenities & marketing programs to our guests.
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Communicate effectively both orally and in writing.
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Shall be polite and maintain a priority system in accepting other position related job duties as assigned.
WORKING CONDITIONS & ENVIRONMENT
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Must be able to work in a smoke-filled environment.
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Must be able to work all shifts, weekends, holidays & special events as needed.
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Must be able to stands and walk for their entire shift, excluding lunch and breaks.
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Must be able to move 50 pounds or more.
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Manual effort including, but not limited to, walking, lifting, pulling, pushing, reaching, carrying, stooping, bending, twisting & standing 100% of the time.
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Must be able to work in a high stress atmosphere.
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Must be able to work in a fast-paced environment where team work is essential.
LEVEL OF AUTHORITY & RESTRICTIONS
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Jackpot signature authority.
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Machine access keys.
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Must be at least 21 years of age.
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Must possess Food Handlers Permit.
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Must have a High School Diploma or GED.
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Able to pass a basic math test.
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Ability to perform transactions on a “remote validation system”.
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Computer skills helpful.
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Some cash handling experience.
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Working knowledge of all Title 31 requirements and pass all Title 31 examinations.
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IRS license for multi-game tickets. (Casino Expenses)
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Must possess reasonable ability to communicate in English.
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This position is subject to pre-employment drug testing and criminal history background check which may include fingerprinting.
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Must have employment eligibility in the U.S.
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Must receive and maintain a valid high security gaming license from the Tribal Gaming Commission.
- Indian preference will be observed in the hiring process.
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Must adhere to confidentiality policy
Consistently provide a high degree of prompt, considerate and courteous guest service by means of acknowledgement and accommodation.
