Job Summary
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in managing guest flow and enhancing the dining experience, making it essential for candidates to possess strong communication and hospitality skills.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize guest flow.
- Provide menus and inform guests of daily specials or promotions.
- Communicate effectively with kitchen staff and waitstaff to ensure timely service.
- Address guest inquiries or concerns promptly, ensuring high levels of guest satisfaction.
- Assist with phone etiquette by taking reservations or answering questions about the menu or restaurant policies.
- Maintain cleanliness and organization of the host/host area, including menus and waiting areas.
- Collaborate with team members to enhance overall guest experiences in line with hospitality standards.
Qualifications
- Previous experience in a hotel or restaurant setting is required.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, to effectively interact with guests and staff.
- Familiarity with food service operations and point-of-sale (POS) systems and with Open Table.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a passion for providing outstanding guest services are essential for success in this role.
- Must have host stand experience.
Join our team as a Host where your hospitality skills will shine, creating memorable experiences for our guests!
Job Type: Part-time
Pay: $14.00 - $19.00 per hour
Work Location: In person
