Job Overview
Join our dynamic team as a Restaurant Shift Leader, where you will play a vital role in ensuring smooth daily operations and delivering exceptional guest experiences. As a key supervisory figure, you will oversee restaurant activities during your shift, lead and motivate staff, and uphold high standards of food quality, safety, and customer service. This energetic position offers an exciting opportunity to develop your leadership skills while managing a fast-paced food service environment. All positions are paid, including this leadership role, emphasizing the importance of your contributions to our team’s success.
Responsibilities
- Supervise daily restaurant operations during assigned shifts, ensuring efficiency and adherence to company standards
- Lead, motivate, and train team members on food preparation, customer service, POS systems (including Aloha, TouchBistro, and Micros), and food safety protocols
- Oversee food handling, cooking processes, and food production to maintain quality and consistency in all menu items
- Manage inventory control by monitoring stock levels, assisting with ordering, and minimizing waste
- Handle cash transactions accurately using POS systems and perform cash handling duties with integrity
- Ensure compliance with health and safety regulations, including food safety management and sanitation standards
- Support staff training initiatives, including interviewing new team members, conducting performance evaluations, and fostering professional development
- Assist in managing restaurant budgets, profit & loss analysis, and implementing cost-control measures
- Maintain excellent customer service by resolving guest concerns promptly and ensuring a welcoming atmosphere
- Coordinate shift activities such as kitchen management, supervising food preparation areas, and overseeing catering or banquet services when applicable
Qualifications
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management
- Demonstrated supervisory or team management experience within the food industry or hospitality sector
- Familiarity with POS systems such as Aloha POS or Micros POS for order processing and cash handling
- Knowledge of food safety standards and food handling procedures; experience with food safety management is highly desirable
- Strong organizational skills with the ability to manage inventory control and budgeting tasks effectively
- Excellent communication skills for managerial communication, staff training, and customer interactions
- Ability to perform basic math accurately for cash handling and financial reporting purposes
- Prior experience in casual dining or fine dining settings is advantageous; banquet or catering experience is a plus
- Must be able to stand for extended periods and work flexible hours including evenings and weekends
Join us as a Restaurant Shift Leader if you’re passionate about leading teams in a vibrant environment where quality service meets culinary excellence. Your leadership will inspire your team to deliver memorable guest experiences every day!
Pay: $23.20 - $27.94 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
