Peraton is seeking a Senior Platform Engineer, OpenShift & MuleSoft to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. CAEIO provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting consular applications and services globally.
Core Work Schedule: Monday – Friday, 7:00 AM ET - 4:00 PM ET (Flexible).
Location: This position is fully remote after the Engineer completes a 4-6 week onsite New Hire Training program during which the Engineer will work Monday - Friday from 7:00AM - 4:00PM in Sterling, VA.
Candidates must reside in the Washington, DC, Metropolitan Area (DMV) to accommodate occasional onsite meetings, training, or customer support activities at the Washington, DC, customer location or the Peraton office in Sterling, VA. The number of days the team member works on-site in Washington, DC, or Sterling, VA, is subject to change based on government/program requirements (for example, surge support might require the individual to be in the office five days per week).
Roles and Responsibilities
- Provide day to day operational support for the installation, deployment, configuration, and maintenance of mission critical applications within the CA Applications Support environment.
- Deploy, manage, and troubleshoot containerized applications using Red Hat OpenShift to ensure high availability, scalability, and operational stability.
- Support and maintain MuleSoft APIs and integration services to enable secure and reliable communication between enterprise applications.
- Develop, implement, and maintain automation solutions using Red Hat Ansible Automation Platform (AAP) to streamline system administration and application deployment processes.
- Configure and support Service Mesh technologies to manage microservices traffic, security, service discovery, and observability.
- Troubleshoot and resolve complex application, platform, and infrastructure issues while working closely with engineering, infrastructure, cybersecurity, and development teams.
- Monitor application performance, identify operational issues, and implement corrective actions to improve system reliability and performance.
- Support application deployments, upgrades, patches, and production releases while following established change management and configuration management processes.
- Create and maintain technical documentation, standard operating procedures, deployment guides, and system configuration documentation.
- Participate in root cause analysis, incident response, and problem management activities to restore service and prevent recurring issues.
- Collaborate with cross functional teams to evaluate new technologies, improve operational processes, and support continuous service improvement initiatives.
- Participate in an after hours on call rotation and provide production support during maintenance windows, system outages, and other critical operational events as required.
