We are seeking a Store Director for our new store opening at Pet Supply Plus in Watertown, WI!
The Pet Supply Plus Store Director is responsible for ensuring superior customer service in their store. They must develop Associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly
- Hires, trains and develops retail staff with goals for growth and success in their positions, provides performance feedback and recognizes accomplishments
- Performs bookkeeping and payroll functions
- Orders all merchandise
- Controls shrink, expenses and labor
- Coordinates the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately
- Regulates retail inventory to reduce shrinkage, maintains appropriate stock levels and ensures report accuracy
- Directs the shipping, receiving and inventory flow for the store
- Forecasts scheduling needs to meet customer demand and creates work schedules
- Delegates daily workload among associates to meet merchandising and visual presentation standards
- Aware of competition activity and report results: shares information with supervisor and makes appropriate recommendations
- Ensures compliance with all laws, policies and procedures.
- Follows all Pet Supply Plus programs/promotions
- Assists with general care of animals
- Acts as Niemann Foods representative within the store and community
- Enforces safety policies and procedures; is a safety role model
- Other duties as assigned by supervisor
KEY ATTRIBUTES
- Product knowledge
- Passion for animals
- Leadership skills
- People/Communication skills
- Excellent Customer Service skills
- Integrity
- Ability to multi-task
SUPERVISORY RESPONSIBILITIES
- Manages all Associates in the store.
- Overall direction, coordination, and evaluation of the store and Associates.
- Follows NFI policies and applicable federal, state and local laws.
- Interviews, hires, and trains Associates
- Plans, assigns, and directs work
- Rewards and disciplines Associates
- Addresses complaints and resolves problems
Pay: $44,000.00 - $64,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Retail management: 3 years (Preferred)
- Pet care: 1 year (Preferred)
Work Location: In person
