Overview:
We are seeking a highly organized and detail-oriented Administrative Assistant to support our student housing community. This role is ideal for someone who thrives in a fast-paced environment, communicates professionally, and enjoys working with students and residents in a customer service-focused setting.
Key Responsibilities:
- Greet and assist residents, guarantors, vendors, and guests in a courteous and professional manner
- Answer and route phone calls and emails; respond to inquiries in a timely manner
- Assist in managing the front office and maintaining a welcoming environment
- Prepare and process leasing paperwork, resident files, and documents
- Maintain accurate records, data entry, and organization of leasing and resident information
- Assist with lease renewals, move-ins, and move-outs
- Support property tours, leasing events, and resident functions as needed
- Coordinate maintenance requests and follow up with residents on service satisfaction
- Handle package delivery logs, key audits, and other administrative functions
- Assist the Property Manager and Leasing Team with special projects and daily operations
Qualifications:
- High school diploma or equivalent required;
- 1+ year of administrative, leasing, or customer service experience (student housing or multifamily a plus)
- Strong communication and organizational skills
- Proficiency with Microsoft Office and ability to learn property management software Yardi,
- Ability to multitask, stay calm under pressure, and meet deadlines
- Friendly and approachable demeanor with a team-first attitude
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person