This position will have responsibility for:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals and monitoring patient wait times
- Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
- Verifying insurance and financial information and collecting patient co-payments
Skills and Experience:
- High School Diploma or equivalent
- Two or more years Medical Office Front Desk experience
- Excellent telephone and interpersonal skills
- Customer service focus
- AthenaHealth EMR experience strongly preferred
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- medical office front desk: 1 year (Required)
Ability to Commute:
- Mechanicsville, VA 23116 (Required)
Work Location: In person
