We’re Hiring!
Our key client is hiring and looking to add a Collections Specialist to their team. Please check the description below and reach out to us for more details if you are interested.
Pay Rate: $25.00/hour on W2
Work Type: Onsite – West Babylon, NY 11704
Work Schedule: 1st Shift | 8:00 AM Start
Duration: 2-month contract (with possible extension and/or conversion)
Job Overview:
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
Key Responsibilities:
- Monitor accounts daily and identify outstanding account receivables.
- Take actions to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds.
- Resolve billing issues and discrepancies.
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
- Managing up to 1500 accounts.
Required Qualifications:
- High school diploma
- 3-5 years High Volume Collections experience (Over 500+)
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
Preferred Qualifications:
- Associate's/Bachelor's degree is a plus
Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.
#USVM
Pay: $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person