The Program Manager Drop-In Center oversees the staffing, documentation and accreditation requirements, engages community members in Drop-In Center and coordinates volunteers, oversees Drop-In Center budget and purchasing, provides general peer support services; serves as an advocate; brokers information and resources for consumers in a variety of behavioral health and community settings. The Program Coordinator performs a wide range of tasks to assist consumers in the recovery processes. The Program Coordinator engages in supportive interactions with all ODMHSAS stakeholders.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
-
Ensures accurate and timely documentation and accreditation requirements
-
Provide and advocate for effective recovery oriented services.
- Teach and mentor the value of every individual’s recovery experience.
- Coach on effective coping techniques and self-help strategies.
- Assist consumers in articulating personal goals for recovery and identifying the objectives needed to reach them.
-
Empower consumers through promoting autonomy, self-direction, and self-advocacy.
-
Facilitate peer support groups and self-help (mutual support) groups.
- Support consumers in using WRAP or other wellness plans.
-
Assist in creating a crisis plan and Psychiatric Advanced Directive.
-
Support consumers in identifying meaningful roles and integrating into communities of their choice.
-
Assist consumers in building social skills and on the development of natural support systems.
-
Attend treatment team and program development meetings to ensure the presence of the consumer voice and to promote the use of self-directed recovery tools.
-
Share knowledge about and resources for various behavioral health settings and ancillary services (i.e. Social Security, housing services, supportive employment, and advocacy organizations).
- Assist consumers in obtaining services that suit his or her recovery needs.
- Maintain a working knowledge of current trends and developments in the behavioral health field through ongoing participation in trainings other educational opportunities
-
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
-
Bachelor’s degree preferred in Social work or an Associate’s degree with an equivalent combination of training and experience.
-
Demonstrated participation in advocacy and/or personal knowledge in recovery.
-
Be willing to self-disclose about personal recovery and wellness
- Be stabilized in recovery and practice ongoing self-care.
-
Be able to serve as an example for others of what wellness and recovery looks like.
-
Agree to respect and observe the Certified Peer Recovery Support Specialist (CPRSS) Code of Ethics
- Complete the CPRSS training and pass the examination with a score of 70% or better.
-
Maintain CPRSS certification including CEU’s and yearly certification renewal
WORK CONDITIONS & PHYSICAL DEMANDS:
-
Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely.
- Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
-
No environmental hazards are encountered in normal performance of job duties.
- Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.
- Ability to effectively communicate orally and in writing.
-
Physical ability to move ten pounds occasionally.
-
Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
-
Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
-
Ability to safely and properly use office equipment.
KNOWLEDGE, SKILLS & ABILITIES:
-
Bachelor’s degree preferred in Social work or an Associate’s degree with an equivalent combination of training and experience.
-
Demonstrated participation in advocacy and/or personal knowledge in recovery.
-
Be willing to self-disclose about personal recovery and wellness
- Be stabilized in recovery and practice ongoing self-care.
-
Be able to serve as an example for others of what wellness and recovery looks like.
-
Agree to respect and observe the Certified Peer Recovery Support Specialist (CPRSS) Code of Ethics
- Complete the CPRSS training and pass the examination with a score of 70% or better.
-
Maintain CPRSS certification including CEU’s and yearly certification renewal
WORK CONDITIONS & PHYSICAL DEMANDS:
-
Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely.
- Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
-
No environmental hazards are encountered in normal performance of job duties.
- Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.
- Ability to effectively communicate orally and in writing.
-
Physical ability to move ten pounds occasionally.
-
Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
-
Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
-
Ability to safely and properly use office equipment.
