Job Summary
We are seeking an energetic and detail-oriented Clinical Support Specialist to join our dynamic healthcare team. This entry-level position—which may encompass front desk, phone operator, medical records clerk, Derm tech, or intake clerk responsibilities—serves as a vital liaison between healthcare providers and patients. In this role, you will ensure seamless communication, accurate data management, and efficient support for clinical operations. Your proactive approach will help enhance patient care experiences and streamline clinical workflows, making a meaningful impact on health outcomes. This paid position offers an exciting opportunity to grow within a collaborative environment dedicated to excellence in healthcare delivery.
Responsibilities
- Provide comprehensive support to clinical teams by managing patient records, scheduling appointments, and coordinating follow-up care.
- Assist healthcare providers with documentation, data entry, and preparation of clinical materials to ensure accuracy and compliance.
- Respond promptly to patient inquiries via phone or electronic communication, offering clear guidance and empathetic support.
- Facilitate the onboarding of new patients by explaining procedures, collecting necessary information, and ensuring all documentation is complete.
- Support inventory management of medical supplies and equipment, ensuring availability for daily clinical activities.
- Collaborate with multidisciplinary teams to streamline workflows and improve overall patient experience.
- Maintain strict confidentiality of sensitive health information in accordance with privacy regulations.
Requirements
- Proven experience in a healthcare support or administrative role within a clinical setting.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a focus on empathetic patient interaction.
- Familiarity with electronic health record (EHR) systems and medical software platforms.
- Ability to follow detailed instructions and adhere to strict confidentiality standards.
- Knowledge of healthcare regulations and compliance standards is preferred but not mandatory.
- A proactive attitude with a passion for supporting healthcare teams and improving patient outcomes. Join us as a Clinical Support Specialist and be part of a passionate team dedicated to delivering exceptional healthcare experiences!
FL Clearinghouse | Florida Agency for Health Care Administration
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
