Staff Management
Work requires knowledge of print production operations, retail management, inventory control, customer service, and fiscal management. The range of duties includes, but is not limited to: facility planning and maintenance, inventory management for both print materials and retail merchandise, purchasing and maintenance of print equipment, fiscal and administrative services, customer service coordination, staff scheduling and training, quality assurance for print production, and supervising student workers. Positions in this class provide comprehensive oversight of daily operations while ensuring high-quality service delivery to internal and external customers. Other duties as assigned.
Planning & Organizing Work
Within 48 hours of receipt of job materials (files, laser of project and purchase order) from student or faculty prepare job plan for production
- Secure materials (paper, ink, etc.) for each job
- Prepare and post the daily job production schedule
- Work with the students and faculty to insure that expectations for quality and timeliness are provided
- Managing both print production operations and retail store functions
- Supervising and training staff including student workers
- Budget development and financial oversight
- Equipment maintenance and quality control
- Inventory management for both print materials and retail merchandise
- Customer service and relationship management
Knowledge – Technical
Apply knowledge of customer relations, prepress, printing processes, and finishing in the field of printing and share this information, as needed, with faculty, staff and students. Work with faculty and students on safety procedures for the Print Lab. Make sure safety procedures are well publicized and fully supported.
