Job Overview
We are a quality, general dental office looking for a front office manager with experience. Our practice is relationship-driven and committed to providing quality clinical care and a positive patient experience. Our office is established in the community with an excellent reputation. If you are looking to change pace and would like an opportunity to work with and support a great Dentist and Team Members, our practice could be an excellent career opportunity for you..
Duties
- Supervise front desk to ensure efficient check-in and check-out processes
- Manage patient relations by addressing inquiries, resolving issues, and ensuring satisfaction
- Oversee appointment systems, including multi-line phone systems and booking platforms
- Coordinate with back office staff to ensure smooth operations
- Bill insurance companies and follow up on claims and pre-authorizations.
Experience
- Strong background in guest services, guest relations, and customer service excellence
- Excellent communication skills, including phone etiquette and professional demeanor in person and over the phone
- Solid leadership skills and ability to work well with others
Pay: $29.41 - $35.41 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
Work Location: In person
