We are currently looking for a Full Time Health Information Management Manager to join our Health Information Management Team team located at the Family Services working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
The Health Information Management (HIM) Manager oversees mental health information management for the Department of Family Services, ensuring secure, accurate, and compliant electronic health records. This role provides direction for daily HIM operations, documentation integrity, and information release processes.
Responsibilities:
- Oversees, plans and directs Mental Health Information Management operations, ensuring alignment with organizational goals, regulatory requirements, and privacy standards
- Coordinates and supervises daily HIM activities including documentation integrity, release-of-information processes, scanning quality, data accuracy within the electronic health records (e.g. Epic)
- Develops, maintains, and enforces policies and procedures, and other written sets of instructions that promote excellence in mental health and human services
- Oversees coding and abstracting activities, as well as documentation integrity, release-of-information processes, scanning quality, record completion, and data accuracy within EHR to ensure accurate, complete, and compliant documentation and reimbursement
- Uses EHR reporting tools and management data to identify workflow gaps, documentation or coding issues, uncoded/unbilled accounts, and compliance risks; leads corrective action and process improvement efforts
- Partners with resource management and mental health leadership to support effective patient registration, scheduling, and third-party billing across multiple locations
- Participates in performance improvement initiatives, using trends and data to enhance clinical documentation quality and service delivery
- Serves as a subject matter expert on mental health documentation standards, privacy requirements, information handling, and EHR workflows
- Provides timely assistance to clinical and administrative staff regarding records retrieval, documentation questions, and privacy guidance
- Supervises assigned staff, including staff scheduling, workload distribution, productivity monitoring, evaluations, coaching, corrective actions, and performance improvement plans
- Maintains a safe, professional, and well-resourced work environment, ensuring adequate staffing, equipment, and adherence to organizational standards
- Ensure staff receive required training and participate in continuing education to maintain compliance and competence in mental health information management
- Represents the department in meetings, committees, task forces, and multidisciplinary teams as assigned
- Provides required monthly reports to the designated supervisor
- Performs all other duties as assigned
Competencies:
Essential:
- Ability to speak persuasively and dynamically in public, whether in front of small internal groups or large public gatherings
- Able to follow instructions, both written and oral
- Ability to maintain a high level of confidentiality in all matters
- Must be self-motivated
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Must have a clear understanding of 42 Code of Federal Regulations (CFR), Part 2
- Knowledge of all pertinent federal, tribal and state laws, regulations and compliance requirements
- Knowledge of health information management operations and processes
- Knowledge and understanding of First American populations
- Must be proficient in the use of electronic health record keeping systems
- Understanding of the health care billing industry, Medicare, Medicaid and private insurance
- Knowledge of budget management
- Exhibits characteristics often associated with leadership such as trustworthiness, high energy, self-confidence, results orientation, coaching, mentoring, continuous improvement, collaboration, etc.
- Establishes professional working relationships as appropriate
- Ability to plan, organize and follow through on assignments
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
- Intermediate computer skills
- Advanced skills using Microsoft Office Suite of products
Experience:
Essential:
- 3 years directly related management experience
Education:
Essential:
- Bachelors Degree in directly related field
Credentials:
Essential:
- Standard Driver's License
- Pass general background check
- CN Core Leadership Level 1
- Registered Health Information Administrator
- Certified Coding Specialist
Essential:
- This position requires completion of level one Core Leadership Training within 12 months of the hire or promotion date
- Must be willing to become certified as Registered Health Information Administrator (RHIA)
- Must be willing to become a Certified Coding Specialist
Working Conditions:
Essential:
- Works in an office setting
- Sometimes lift and or carry up to 15 lbs
- Sitting up to 100% of shift
- Standing up to 50% of shift
- Visual acuity for detail, distance, color, depth perception
- Listening and hearing ability
- Infrequent travel
- Pass pre-employment drug test
Training
- It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
- To enhance the overall quality of life of the Chickasaw people.
Vision:
- To be a nation of successful and united people with a strong cultural identity.
Core Values:
- The Chickasaw People
- Cultural Identity
- Servant Leadership
- Selflessness
- Can Do Attitude
- Perseverance
- Stewardship
- Trust and Respect
- Loyalty
- Honesty and Integrity
- Teamwork
