America’s Service Line, LLC, the private fleet to American Foods Group, LLC and a sister Company to America’s Logistics, LLC (AML) has an opportunity for a Driver Manager in beautiful Green Bay, Wisconsin. This position is a pivotal link between AML Planners, Customer Service Representatives, Backhaul Planners, Drivers, Maintenance, Safety, Payroll, Accounting and Human Resources.
This position works a 2-2-3 schedule from 0500 to 1700, which includes working Friday-Sunday every other week. On this rotation, you work 14 12-hour days in a 28-day rotation.
If you are looking to advance your career, join the AFG family where you can be a part of providing quality beef products to over 40 countries around the world.
As a Driver Manager, you will:
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Assume responsibility for optimization of all loads.
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Process delay in transit messages for all loads and proactively communicate delays to customers on backhaul freight.
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Ensure maximum utilization of driver hours.
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Respond to customer and operational needs by answering e-mails, phone calls, tracking shipments, and recovering shipments to service our customers.
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Monitor KPI’s and provide solutions for continuous improvement.
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Coordinate and manage home time for all drivers.
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Review detention and process for billing and payment.
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Manage driver compliance and provide feedback through the disciplinary process as required
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Proactively work with team members to solve for service failures through relays or planning changes to exhaust all efforts of operations to execute at the lowest possible cost.
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Provide coverage for other team members when out of office.
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NOTE: this description is not intended to be all-inclusive. An employee may perform other related duties to meet the ongoing needs of the organization; these duties are considered marginal.
