At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!
We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.
Citadel Health is seeking a dependable and detail-oriented RPM Device Logistics Coordinator to support our growing Remote Patient Monitoring (RPM) program. This home-based position is responsible for managing the lifecycle of RPM devices, including receiving returned equipment, inspecting and sanitizing devices, maintaining inventory, and preparing equipment for redeployment to patients.
This role is ideal for someone who enjoys organization, takes pride in maintaining accurate inventory, and can work independently while ensuring devices are processed efficiently and ready for shipment. The position also requires periodic travel to Jackson, Georgia to retrieve RPM devices and inventory from Citadel Health's designated location.
All equipment, shipping materials, cleaning supplies, and other required business supplies will be provided by Citadel Health. The selected candidate must have a secure, organized, climate-controlled space within their home to safely store inventory and prepare devices for shipment.
- Receive returned RPM devices from patients and shipping carriers.
- Retrieve RPM devices, supplies, and inventory from the Jackson, Georgia office as needed.
- Inspect devices for damage, completeness, and functionality.
- Clean and sanitize devices in accordance with established procedures.
- Charge, test, label, package, and prepare devices for redeployment.
- Maintain accurate inventory records, including serial numbers, device status, and shipment history.
- Organize inventory to ensure devices are readily available for patient deployment.
- Coordinate with internal teams regarding inventory availability and shipping needs.
- Prepare and process outgoing shipments using approved shipping methods.
- Track incoming returns and reconcile inventory accordingly.
- Identify damaged, defective, or missing equipment and coordinate replacement or repair as needed.
- Perform routine inventory audits to ensure inventory accuracy.
- Maintain a clean, organized, and secure home workspace for inventory storage.
- Assist with process improvements and other operational projects as assigned.
- High school diploma or equivalent.
- Minimum of two years of experience in inventory management, logistics, fulfillment, shipping and receiving, medical equipment handling, or a related operational role.
- Strong organizational skills with exceptional attention to detail.
- Comfortable using computers and Microsoft Office applications, particularly Excel.
- Ability to accurately maintain inventory records and documentation.
- Reliable internet connection and a dedicated home workspace suitable for securely storing medical devices and shipping supplies.
- Reside within the Middle Georgia area.
- Valid driver's license, reliable personal transportation, and the ability to travel to Jackson, Georgia on a regular basis to retrieve inventory and supplies.
- Ability to lift and move packages weighing up to 40 pounds.
- Ability to work independently and manage a flexible schedule based on business needs.
- Ability to pass a background check and maintain the confidentiality of protected health information (PHI) in accordance with HIPAA requirements.
- Experience handling medical devices or healthcare equipment.
- Experience with inventory management or asset tracking systems.
- Familiarity with UPS, FedEx, and USPS shipping processes.
- Experience in quality assurance, equipment refurbishment, or fulfillment operations.
- Exceptional attention to detail and organizational skills.
- Strong time management and ability to prioritize tasks.
- Ability to work independently with minimal supervision.
- Dependable, accountable, and highly reliable.
- Strong problem-solving skills with a focus on efficiency and continuous improvement.
- Effective written and verbal communication skills.
- Ability to maintain accurate inventory while meeting shipping deadlines.
- Commitment to handling equipment and patient-related information with professionalism and confidentiality.
- Ability to lift and move packages weighing up to 40 pounds.
- Ability to stand, bend, reach, package, unpack, and organize equipment throughout the workday.
- Ability to safely handle and organize inventory within a home-based workspace.
- Flexible part-time schedule that accommodates varying workload demands.
- Remote, home-based work environment.
- All required equipment, shipping materials, cleaning supplies, and operational resources provided by Citadel Health.
- Opportunity to support a growing healthcare organization dedicated to improving patient outcomes through Remote Patient Monitoring.
- Meaningful work that directly contributes to patient care by ensuring RPM devices are available, functional, and ready for deployment.
Aylo Health is an Equal Opportunity Employer