Polley Clinic of Dermatology is dedicated to providing our patients the best care possible. We are looking for upbeat reliable candidates to join our Front Desk team in our Fayetteville location!
Front Desk responsibilities include but are not limited to:
- Answer phones; take messages and route to appropriate personnel
- Greet patients, verify patients’ demographics and insurance information, and collect any fees due before patient is seen by a provider
- Process office visit charges and patient payment transactions in a timely manner according to company policies.
- Complete End-Of-Day reports and reconcile patient accounts with Front Office Manager
- Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc. pertinent to the office visit are available
- Manage new patient requests. Set-up new patient charts
- Maintain computer chart accuracy of patient information.
- Maintain cleanliness and organization of front desk and the office supplies
- Ensure patients have the necessary and required paperwork in their chart (example: POA)
- Travel occasionally 50%
- Insurance Eligibility
Qualifications and Education Requirements
- High school diploma or equivalent
Preferred Skills
- Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
- Excellent communication and written skills
- Ability to address patient concerns/questions in a positive proactive manner
- Ability to handle multiple tasks in a professional, organized, and friendly manner
- Medical Insurance eligibility experience
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If you believe you're a fit for this position, please provide your resume for review!
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
- Insurance verification: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Fayetteville, NC 28303 (Required)
Willingness to travel:
Work Location: In person
