The front desk clerk/receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Duties include patient appointment scheduling, check in/out patients, check insurance information, data entry, answering busy telephones and other duties related to position as assigned. Key Qualifications are as follows: Must be able to multi-task, work accurately, quickly, neatly, and communicate well. Professionalism and positive attitude. Team Player. Proficient computer skills required to perform data entry responsibilities. Excellent attention to detail.
Must be a quick learner and able to work well with others. Demonstrate effective interpersonal skills in composure, diplomacy, and the ability to interact with a diverse patient population. Interview patients, obtaining vital signs, preparing patients and assisting physicians with patient exams and /or treatment. Charting and clerical work necessary to prepare for patient appointments. Perform triage with patient phone calls to identify emergent and non-emergent situations. Manage patient flow to ensure proper scheduling and treatment. Address/resolve all voicemail calls before leaving clinic at the end of the day. Perform other duties as assigned by direct Supervisor and Physician. Must present themselves in a professional manner of dress and behavior.
BILINGUAL English/Spanish is a plus but not mandatory.
Job Type: Part-time
