Join One of Queens’ Most Established Music Academies
For more than 20 years, our academy has proudly served families throughout Queens by providing exceptional music education in a professional, welcoming, and student-centered environment.
We believe that outstanding student experiences begin with an outstanding team.
We are currently seeking a dependable, organized, and professional Front Office & Operations Coordinator who enjoys helping people, values teamwork, and takes pride in creating an exceptional experience for every student and family.
This is a stable, long-term opportunity within a growing organization. If you’re looking for more than just another job and want to build a career with a team that values professionalism, organization, and continuous improvement, we’d love to hear from you.
Why This Position Matters
Our Front Office & Operations Coordinator, Front Office Team is the heart of our daily operations.
Every phone call answered, every family welcomed, every lesson scheduled, and every detail handled professionally helps create an exceptional experience for our students.
This position combines customer service, office administration, scheduling, communication, and operations into one rewarding role.
Position Options
Full-Time
- 5 days per week
- $19–22 per hour (based on experience)
- Performance-based bonuses
- Paid Time Off after introductory period
- Career advancement opportunities
Part-Time
- 3–4 days per week
- $19–22 per hour
- Opportunity to transition into Full-Time
Weekend availability is required for both Full-Time and Part-Time
Primary Responsibilities
- Welcome students and families in a friendly and professional manner
- Answer incoming phone calls and respond to inquiries confidently and professionally
- Coordinate lesson schedules between instructors and students
- Process new student enrollments and maintain accurate records
- Assist with scheduling, attendance, and administrative documentation
- Support daily office operations and teamwork
- Communicate effectively with students, parents, teachers, and fellow staff members
- Help provide an outstanding customer experience for every family
Workplace Expectations (Please Read Carefully)Work Location Flexibility
Our academy currently operates two locations in Queens:
All team members must be able to work at either location as business needs require.
Employees are generally assigned to one primary location for a period of time. However, operational needs may occasionally require working at the other campus.
The ability to work at both locations is a standard requirement of this position and should be considered before applying.
Maintaining a Professional Learning Environment
We believe that a clean, organized, and welcoming environment creates the best experience for our students and families.
Although our academy has dedicated housekeeping staff responsible for major cleaning, every team member is expected to help maintain an organized and professional workplace throughout the day.
Before closing each day, employees are expected to:
- Return classrooms and work areas to an organized condition
- Put teaching materials and supplies back in their proper places
- Straighten desks, chairs, and common areas
- Wipe down work surfaces when appropriate
- Help ensure the academy is neat, welcoming, and ready for the following business day
These responsibilities are considered a normal part of the position.
Who Succeeds in This Front Office & Operations Coordinator Role
People who thrive on our team are those who:
- Enjoy helping people
- Naturally stay organized
- Pay close attention to detail
- Communicate professionally
- Can manage multiple priorities calmly
- Take initiative and solve problems
- Work well within established systems and procedures
- Value teamwork, accountability, and reliability
- Are looking for a long-term opportunity rather than a temporary job
Required Qualifications
Applicants should have:
- Excellent spoken and written English communication skills
- Previous customer service, administrative, front desk, office, or team-based work experience
- Strong organizational and time management skills
- Professional communication and interpersonal skills
- Dependable attendance and punctuality
- Ability to multitask while maintaining accuracy
- Ability to work independently as well as collaboratively with a team
Preferred Qualifications (Not Required)
The following qualifications are considered a plus, but are not required:
- Chinese (Mandarin or Cantonese) language ability
- Tagalog language ability
- Experience working in education, schools, music studios, or service-oriented organizations
- Musical knowledge or music education experience
Our Culture
We are a structured, organized, and team-oriented organization that believes in professionalism, accountability, and continuous improvement.
We value employees who are dependable, willing to learn, and committed to providing outstanding service to every student and family.
If you enjoy working in a positive, organized environment where your work truly makes a difference, we would love to meet you.
Please Apply If You…
✓ Enjoy helping people
✓ Take pride in staying organized
✓ Appreciate clear expectations
✓ Are dependable and punctual
✓ Are comfortable working at both our Elmhurst and Flushing locations when needed
✓ Are looking for a stable, long-term opportunity with room to grow
How to Apply
Please submit your resume through Indeed.
Qualified candidates will be contacted to schedule an interview.
We appreciate your interest in joining our team and look forward to learning more about you.
Job Types: Full-time, Part-time
Pay: $19.00 - $22.00 per hour
Benefits:
Work Location: In person
