Connections and collaborations are at the heart of our business, starting with how we work with our internal and external customers. The HR Business Partner provides human resources support to our growing retail organization and partners closely with the leadership team on bigger people strategies. This role provides generalist support on a full range of HR and operational initiatives, including but not limited to, People Operations, Talent Acquisition, Onboarding, Training and Developing Talent, Benefits, Safety and Security, Human Capital Data Research, HR Systems, Store Support, Employee Engagement, and Diversity, Equity, and Inclusion.
Your Impact:
- Role models our organizational values and supports initiatives that shape the success and culture of the stores and organization.
- Works collaboratively across the company with all employees and management throughout stores and the corporate office.
- Provides flexible support as the business continues to reshape itself with a goal of providing world-class customer connections and a positive employee experience.
Key Responsibilities: To serve the interests of the organization, including but not limited to:
- Ensuring the company adheres to labor laws, employment standards, and regulations to avoid legal issues.
- Developing and enforcing workplace policies that protect the company from lawsuits and other liabilities.
- Attracting, retaining, and developing talent to support the company's strategic goals.
- The HR operations needs of the organization.
- Establishes HR as a trusted business partner and ensures HR initiatives, programs, and policies are fully understood and implemented thoughtfully within the organization.
- Provides tactical support of workforce planning processes and activities including HR data, tracking & monitoring, and data quality management for HR Systems such as the Human Resources Information System (HRIS), Applicant Tracking System (ATS), and the Learning Management System (LMS).
- Provides Talent Acquisition to support the hiring process, including job posting, sourcing, and screening candidates.
- Applies effective mediation and problem resolution with a solid understanding of company policy and practice.
- Manages sensitive employee relations matters, such as terminations and investigations.
- Partners closely with management in developing their respective teams to maximize performance and employee engagement.
- Determines the training needs of the organization and identifies the most appropriate available tool to meet business needs.
- Coaches and consults with assigned managers on talent and succession management and how to best motivate and challenge all members of their teams (from high performers to underperformers) to ensure employee performance, engagement, and accountability.
- Identifies potential areas for improvement in processes and creates/implements solutions.
- Provides support and oversight related to Safety and Security initiatives including emergency procedures and operational compliance.
- Supports data research and analysis needed by the leadership team, such as turnover, employee engagement and other metrics or measures.
- Maintains personnel files, including I-9s, performance documentation, and other people and performance documentation.
- Works with the Operations teams to prepare and help facilitate organization structure changes in support of employee lifecycle processes: hires, terms, movement, job changes, etc.
- Serves as the first point of contact via email, phone, chat, and walk-in for current and former employees' questions on HR policies and/or processes.
- Ensures advice provided to customers complies with company policies and procedures and statutory laws and regulations.
- Gives a high level of customer satisfaction by fairly resolving escalated issues, taking appropriate corrective action, and redirecting to the relevant internal and external parties for resolution.
Pay: $80,168.40 - $110,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Renton, WA 98057
