Overview
We are seeking a motivated and knowledgeable Product Specialist to join our dynamic team. This role is essential in driving sales and enhancing customer satisfaction through expert product knowledge and exceptional service. The ideal candidate will possess strong communication skills, a passion for the automotive industry, and the ability to effectively engage with clients both over the phone and in person.
About Jack Powell Ford:
Jack Powell Ford is located in beautiful Mineral Wells, TX. A family owned dealership that has been in business for over 40 years! We are dedicated to hiring long term employees that will immediately become valuable assets. We are looking for someone wanting a career in the automotive industry, not just another job. The ideal candidates will be goal oriented and self-motivated. Your position will not just be selling cars, you will be creating solutions for life-long customers.
Job Responsibilities:
- Provide detailed product information to customers, ensuring they understand features, benefits, and usage.
- Engage in cold calling to generate new leads and expand the customer base.
- Conduct outside sales activities, visiting dealerships and potential clients to promote products.
- Negotiate terms of sale and close deals effectively while maintaining positive relationships with clients.
- Utilize software tools to track sales activities, manage customer interactions, and report on performance metrics.
- Employ strong math skills to assist customers with pricing inquiries and financial calculations.
- Upsell additional products or services that complement customer purchases.
- Maintain a high level of phone etiquette during all customer interactions to ensure a professional image
- Prospecting and generating leads
· Setting appointments with prospective customers
· Greet customers on the sales floor and take them through a thorough buying process supported by establishing selling steps, policies, and procedures
· Enthusiastically present and demonstrate inventory. Demonstrate features and benefits of our products and services
· Create solutions for the customers’ desire for a Nicer/Newer Vehicle
· Complete quotes and explain financing options for new and pre-owned vehicles
· Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
· Follow up with prospective and existing customers
· Update job knowledge by participating in educational opportunities & reading professional publications
Qualifications:
· Minimum high school diploma or GED equivalent required
· Sales/customer service experience preferred but not required
· Basic knowledge of vehicle technologies and mechanical operations
· Excellent customer service, organizational and negotiation skills
· Self-motivated and enthusiastic
· Strong written and verbal communication skills
· Basic computer skills including Microsoft Office, CRM knowledge a plus
· Must have social media experience
· Stable work history
· Valid driver's license and clean record, Reliable transportation to/from work
· Professional appearance and work ethic
· Must be able to perform in a fast-paced work environment
· Bilingual is a plus.
Requirements
- Proven experience in automotive sales or a related field is preferred.
- Strong background in outside sales with demonstrated success in meeting targets.
- Excellent negotiation skills with the ability to persuade and influence others.
- Proficient in using software applications relevant to sales processes.
- Exceptional math skills for accurate pricing and financial discussions.
- Ability to engage in cold calling with confidence and professionalism.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- A passion for the automotive industry and a desire to stay updated on product knowledge.
Join our team as a Product Specialist where your expertise will help shape our customer relationships and drive our business forward!
Benefits:
· Unlimited earning potential
· Base salary plus commission & bonuses. Very easy to understand pay plan
· Paid Vacations
· Medical and Dental
- Growth opportunities
- Employee vehicle purchase plans
- Saturday Lunches
· Discounts on products and services
· We have a five-day work week for all PRODUCT SPECIALISTS.
Job Type: Full-time
Pay: $4,000.00 - $25,000.00 per month
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
Work Location: In person
