Elliott Aster | In partnership with Chef Lee Wolen, Boka Restaurant Group, and the iconic Vinoy
Elliott Aster is a vibrant addition to St. Petersburg's culinary scene, offering refined dinners in the beautiful dining room, as well as a bustling waterfront patio for aperitivos and cocktails. Chef Lee Wolen's elegant menu highlights handmade pasta and carefully sourced steaks cooked over a wood grill. The restaurant features bountiful salads and pristine local seafood alongside sliced to order salumi and freshly baked focaccia. With a focus on delivering unforgettable dining experiences, the restaurant aims to become a cherished local favorite while also serving as a must-visit destination for travelers.
The Role
Working closely with the General Manager and Assistant General Manager, the Restaurant Manager plays a hands-on leadership role in daily dining room operations, service execution, and team support. This position helps maintain service standards, support staff development, and ensure a smooth and consistent guest experience.
What you'll do
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Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
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Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
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Supports and supervises an effective monthly self inspection program.
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Operates all department equipment as necessary and reports malfunction.
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Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
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Encourages and builds mutual trust, respect, and cooperation among team members.
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Understands employee positions well enough to perform duties in employees' absence.
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Develops specific goals and plans to prioritize, organize, and accomplish work.
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Monitors and maintains the productivity level of employees.
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Verifies that all team members/supervisors understand the brand specific philosophy.
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Maintains the operating budget, and verifies that standards and legal obligations are followed.
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Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
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Celebrates and fosters decisions that result in successes as well as failures.
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Communicates areas that need attention to staff and follows up to verify understanding.
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Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
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Establishes and maintains open, collaborative relationships with employees.
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Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
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Follows property specific second effort and recovery plan.
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Stays readily available/ approachable for all team members.
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Demonstrates knowledge of the brand specific service culture.
Providing Exceptional Customer Service
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Provides services that are above and beyond for customer satisfaction and retention.
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Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
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Serves as a role model to demonstrate appropriate behaviors.
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Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
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Takes proactive approaches when dealing with guest concerns.
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Sets a positive example for guest relations.
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Stays readily available/ approachable for all guests.
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Reviews comment cards and guest satisfaction result with employees.
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Responds in a timely manner to customer service department request.
Additional Responsibilities
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Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
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Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
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Analyzes information and evaluates results to choose the best solution and solve problems.
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Performs hourly job function if necessary.
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Extends professionalism and courtesy to team members at all times.
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Comprehends budgets, operating statements and payroll progress report.
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Performs other duties, as assigned, to meet business needs.
Who You Are-
An emerging hospitality leader with 2+ years of management experience in a fast-paced restaurant
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Guest-focused, composed, and confident on the floor
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Strong knowledge of food, beverage, and service standards
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Comfortable supporting a team while remaining hands-on during service
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Organized, detail-oriented, and proactive
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Experienced with restaurant systems such as OpenTable and Aloha
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Available to work nights, weekends, and holidays as needed
Why This Role-
Work in a warm, high-energy dining room focused on genuine hospitality and guest experience
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Be part of a restaurant that values teamwork, consistency, and growth
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Opportunity to grow within The Vinoy/Marriott, a company known for developing and promoting talent
Physical Requirements:-
Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
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Safely and effectively use all necessary tools, equipment, and cleaning chemicals
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Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
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Ability to bear exposure to hot and cold environments
More detail about Elliott Aster at the Vinoy Resort part of BOKA Restaurant Group
