Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Job Summary:
The Mission: To be the \"Lead Problem Solver.\" You lead a crew, handle the challenging stuff, and ensure every customer in Ogden, Layton, and beyond feels like they are our only client.
You are hard-working, a team player, and dedicated to performing quality work in all that you do. Significant past experience as a professional home services worker is highly preferred and a positive attitude is a must!
Responsibilities:
- The Face of the Brand: Perform high-quality handyman and residential repair services while providing a \"concierge-level\" customer experience.
- Complex Problem Solving: Tackle the intermediate repairs that require more \"know-how\" (troubleshooting a mystery leak or custom-mounting a heavy TV).
- Quality & Relationship Management: Lead on-job crew to ensure the \"Surv Standard\" was met. You are the face of the brand when a neighbor has a question or a concern.
- Workflow Optimization: Lead Field Technicians to work efficiently—whether it’s the fastest way to clean windows or the safest way to move a piano.
- Community Growth: Identify how we can further help our regulars (e.g., \"I noticed your deck needs a wash while I was fixing the screen door\").
- Growth Transition: As the team grows and new crews are created, your time will shift from \"doing\" the work to overseeing the work done by multiple crews.
Qualifications:
- Previous experience as a handyman / general maintenance
- Knowledge of job site safety rules and regulations (OSHA)
- Knowledge of methods, tools, and equipment used in carpentry
- Must be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom
- Ability to lift 75+ lbs on a consistent basis
