The Customer Service Coordinator is a critical member of the Service and Sales Operations teams. This role serves as the liaison between customers and internal teams, including Technical Support, Order Management, and Field Service. The position provides customer service, administrative support, and service coordination to ensure timely and accurate execution of customer requests.
This is a fully remote position. Candidates located in the Eastern or Central time zones are strongly preferred to support customer coverage between 8:00 a.m. and 8:00 p.m. Eastern Time.