Overview
Join our dynamic team as an Administrative Assistant and become the vital backbone of our office operations! In the role of the Administrative Assistant, you will be the first point of contact for customers, students and guests. This role requires excellent customer service and provides support to the enrollment team.
Duties
- Manage multi-line phone systems, answer inquiries promptly, and direct calls with professionalism and courtesy
- Perform data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools
- Oversee front desk responsibilities including greeting visitors, handling mail, and maintaining a welcoming environment
- Coordinate calendar management and schedule appointments for team members or executives efficiently
- Maintain organized filing systems—both digital and physical—to ensure quick retrieval of documents
- Support office management tasks such as ordering supplies, managing office equipment, and overseeing general administrative operations
- Provide excellent customer support by addressing client inquiries, assisting with billing or account questions using QuickBooks or similar software
Experience
- Provide front desk support by welcoming and assisting customers, visitors, and vendors, ensuring a positive first point of contact.
- Update Foreflight subscriptions for students and price changes.
- Respond to phone and in-person inquiries, providing information and support as needed.
- Coordinate scheduling and provide information on services, supporting flight lessons, tours, and sales activities.
- Assist in processing Hobb sheets and other daily administrative tasks.
- Assist with preparation and day of events for new student orientation classes quarterly.
- Provide administrative support to the Enrollment team and other departments as needed.
- Support club members with account setup, system navigation, and flight reservation processes.
- Assist in confirmation of scheduled Club & Academy Tours.
- Address all Club inquiries and ensure all Academy inquiries are passed on to Academy enrollment team.
- Assist with airplane sales information and scheduling transition training.
Required
- High School or Equivalent
- 1+ years’ customer service experience
- 1+ years sales experience, preferred
Join us to be part of an energetic team dedicated to excellence! We value your technical skills, organizational talent, and commitment to delivering outstanding administrative support. This paid position offers a rewarding opportunity to grow your career while making a meaningful impact within our organization.
Pay: $24.00 - $26.00 per hour
Experience:
- Administrative Assistance: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
