Join the Baraboo Walmart Subway team. Full-time earn up to $18.00 per hour with tips and benefits which include PTO and 75% employer-funded Dean insurance. Part-time earn up to $15.00 per hour with tips. We can accomodate your scheduling needs. Apply today.
Shift Lead/Customer Service
Overview
We’re looking for a friendly and proactive Shift Lead/Customer Service team member to join our retail environment. This role is all about creating a welcoming atmosphere for customers, ensuring smooth store operations, and leading by example during your shift. If you enjoy engaging with people, managing daily tasks, and supporting a team, this position offers a great opportunity to develop your leadership skills while delivering excellent service. Everyone in this role is paid, and you'll be an essential part of our vibrant retail community.
Responsibilities
- Greet customers warmly and provide outstanding service to enhance their shopping experience.
- Operate the POS (Point of Sale) system efficiently for sales transactions, returns, and exchanges.
- Lead by example in supervising team members during your shift, ensuring tasks are completed effectively.
- Conduct product demos to educate customers about new or featured items, encouraging sales and upselling opportunities.
- Maintain store merchandising standards by organizing displays and stocking shelves as needed.
- Handle cash accurately, perform basic math calculations for transactions, and manage cash handling procedures.
- Support inventory management by assisting with stock replenishment and reporting shortages or issues promptly.
Requirements
- Prior supervising experience in retail or customer service environments is highly valued.
- Strong communication skills with the ability to connect with diverse customers and team members.
- Bilingual abilities are a plus to serve a broader customer base effectively.
- Familiarity with POS systems, cashiering, and retail math is essential for smooth operations.
- Excellent phone etiquette and customer service skills to handle inquiries professionally.
- Ability to perform basic math calculations confidently for sales and cash handling tasks.
- Experience working in a grocery store or similar retail setting is preferred but not mandatory; a positive attitude and willingness to learn are key. Join us as a Shift Lead/Customer Service team member where you can grow your leadership skills while making each customer’s visit memorable!
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
