Overview
Join our dynamic team as a Fair Hearings Specialist 1, where you will play a vital role in ensuring fair and thorough review processes for individuals seeking appeals or hearings related to benefits or services. This position offers an exciting opportunity to apply your legal knowledge, organizational skills, and customer service expertise in a fast-paced environment. You will be responsible for managing case files, preparing legal documents, and communicating effectively with clients and internal teams to facilitate transparent and equitable hearings. Your contributions will directly impact the integrity of the hearing process and support individuals in navigating complex administrative procedures.
Responsibilities
- Review case documentation, ensuring accuracy and completeness for fair hearings
- Draft legal documents, including notices, summaries, and procedural correspondence with precision and clarity
- Manage case files using case management software and document management systems such as iManage
- Conduct legal research to support case analysis and decision-making processes
- Assist with data entry, filing, and maintaining confidential information securely in compliance with privacy standards
- Communicate professionally with clients, attorneys, and internal staff via phone, email, or written correspondence
- Proofread all legal documents to ensure correctness in spelling, grammar, and legal terminology before submission or distribution
- Support the preparation of hearing materials by organizing evidence and documentation efficiently
- Utilize Microsoft Office tools to create reports, spreadsheets, and correspondence that are clear and well-organized
- Handle administrative tasks such as scheduling hearings, tracking case progress, and updating case management systems
Skills
- Strong analysis skills to evaluate case details accurately and identify relevant legal issues
- Paralegal experience or law office background demonstrating familiarity with legal procedures and terminology
- Proficiency in legal drafting, writing clear reports, summaries, and correspondence
- Technical proficiency with Microsoft Office suite (Word, Excel, Outlook) and case management software like iManage or similar systems
- Excellent proofreading skills to ensure error-free documentation
- Experience handling confidential information with discretion and professionalism
- Knowledge of legal discovery processes and legal research techniques
- Exceptional organizational skills for managing multiple cases simultaneously while maintaining attention to detail
- Effective client communication skills to provide courteous service and clarify procedural questions
- Ability to handle data entry accurately while adhering to deadlines in a fast-paced environment
This role is ideal for motivated individuals eager to develop their legal support expertise while making a meaningful difference in people's lives. We value energetic team players who thrive on organization, accuracy, and delivering excellent customer service. Join us to contribute your skills in a supportive environment dedicated to fairness and integrity!
Pay: $62,088.00 - $68,630.00 per year
Benefits:
- Commuter assistance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: Hybrid remote in Albany, NY 12207
