Shift Manager Position
At Chick-fil-A Highlands Ranch Town Center, our vision is to be a pillar of our community and cultivate a culture of integrity, service, and excellence. We are committed to fostering an environment where every team member is valued, empowered, and inspired to lead with purpose.
As a Shift Manager, you are a pivotal leader in our restaurant operations. This role is designed for individuals who demonstrate a passion for leadership, operational excellence, and team development. Under the guidance of management, you will oversee daily operations, mentor team members, and ensure an exceptional guest experience.
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Operational Leadership: Manage daily shift operations, including overseeing team member performance, ensuring adherence to quality standards, and maintaining a clean and safe environment.
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Team Development: Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement.
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Guest Experience: Address and resolve customer concerns, ensuring every guest leaves with a positive impression.
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Administrative Duties: Complete daily operational checklists, manage cash handling procedures, and ensure compliance with company policies.
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Safety & Compliance: Enforce safety protocols and food safety standards, ensuring a secure environment for both team members and guests.
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Break Management: Oversee and manage team member breaks, ensuring compliance with labor laws and maintaining operational efficiency.
Leadership Expectations:
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Integrity: Uphold the highest standards of honesty and ethical behavior in all interactions.
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Servant Leadership: Lead by example, prioritizing the needs of others and fostering a supportive team environment.
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Communication: Exhibit strong verbal, written, and electronic communication skills, facilitating clear and effective interactions.
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Problem-Solving: Demonstrate the ability to identify issues, analyze situations, and implement effective solutions.
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Accountability: Take ownership of responsibilities and outcomes, holding oneself and others accountable to high standards.
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Experience: Minimum of 1 year in a supervisory or leadership role within the restaurant or hospitality industry.
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Availability: Flexible schedule with availability to work evenings, weekends, and holidays as needed.
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Skills: Strong organizational skills, attention to detail, and proficiency in basic computer applications.
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Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.
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Hourly Rate: Competitive pay based on experience.
- Professional Development: Access to leadership opportunities.
- Health benefits and retirement plans available.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $16 / hour
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Flexible schedule
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Life insurance
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Disability insurance
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401(k)
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Employee discount
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401(k) matching
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Mileage reimbursement
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Paid training
Job Type: fulltime, parttime
Schedule:
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10 hour shift
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Weekend availability
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Holidays
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Monday to Friday
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Day shift
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Night shift
Education: High school degree
Work location: On-site
