Position open until 8/12/2026
Salary Range: $54,863.22 - $64,138.53 annually
General Description and Classification Standards
The Vehicle for Hire Supervisor is responsible for supervising and participating in the field enforcement of the City of Atlanta ordinances relating to operations of vehicles for hire. Duties at this level include but are not limited to supervising and training assigned personnel; reviewing reports, forms and citations for sound enforcement practices and accuracy; conducting inspections and checking for permits, licenses, and inspection stickers; investigating customer complaints, preparing evidence; testifying at hearings; and maintaining and updating records for proper documentation. This is a team lead or "foreman" level position with a formally designated team of skilled employees, either in one or multiple skilled specialties.
Supervision Received
Direction received is very general and focuses on end results and is typically collaborative in nature. Makes decisions on technical issues, diagnoses, or procedures in collaboration with other supervisors or managers.
Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
- Directs and administers work assignments of subordinate personnel engaged in vehicle for hire inspection and ordinance enforcement activities within the Police department; reviews and approves personal leave, sick days, and vacation.
- Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations.
- Organizes, prioritizes, and distributes work and shift assignments to subordinates; works to meet the goals and objectives of the department.
- Plans and prepares for and ensures that administrative hearing cases to be presented meet evidential standards; organizes evidence for hearing.
- Inventories supplies and equipment to ensure sufficient amount available to perform daily tasks.
- Reviews and/or approves various reports, forms and requests, files and records including citations, offence reports, complaint forms, training, payroll, and personnel documents, etc.
- Notifies subordinates of work and hearing schedules.
- Presents impact analysis to superiors in policy development meetings.
- Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, customers, companies, the public, employees, superiors, etc.
- Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications.
- Answers the telephone; provides information, advice, and guidance; may take and relay messages and/or directs calls to appropriate personnel; returns calls as necessary.
- Applies organizational policies.
- Selects from multiple procedures and methods to accomplish tasks.
- May interpret organizational policies and recommend exceptions.
- Has formal supervisory authority over work group (typically at least four to five employees) to include discipline, performance management, scheduling, training, etc.
May perform other duties as assigned.
-
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
