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Program Director

LANE COLLEGE -
Jackson, TN

Job Details

Full-time
$40,000 - $50,000 a year

Qualifications

Program design
Program management
Academic institution experience
Residential life (student support initiatives)
Live-in employment experience
Experience at colleges/universities
Student activities (student support initiatives)
Student life
University experience

Full Job Description

Program Director

Position Title: Program Director

Department: Housing & Residence Life

Reports To: Director of Housing & Residence Life

Employment Status: Full-Time, 12-Month(Live-On Required)

Position Summary

The Program Director serves as a key leader within Housing & Residence Life and is primarily responsible for shaping and advancing the student residential experience at Lane College. This position leads the development of a vibrant, student-centered housing culture that promotes engagement, belonging, accountability, and holistic student development.

The Program Director is the central driver of residential student culture, ensuring that all aspects of programming, engagement, and community standards are intentionally designed to support student success and retention. Operational, administrative, and compliance responsibilities are carried out in conjunction with, and in direct support of, this primary culture-building focus.

This is a mandatory live-on position, requiring the incumbent to reside in campus housing and actively engage in the residential community.

Essential Duties and Responsibilities

Student Culture Development & Residential Experience

Lead the design and implementation of a comprehensive residential experience that fosters a strong, positive student culture
Serve as the primary driver of community development within residence halls, promoting belonging, inclusion, and student engagement
Develop and execute intentional, outcomes-based programming aligned with student success, retention, and holistic development
Promote and reinforce community standards that support accountability, respect, and a positive living environment
Collaborate with campus partners to integrate co-curricular and student engagement opportunities into the residential experience •
Advance initiatives that elevate student voice, leadership development, and peer engagement within housing

Residence Hall Operations

Coordinate the daily operations of residence halls in alignment with institutional policies
Manage housing assignments, occupancy tracking, and room change processes
Support residence hall opening and closing operations
Conduct facility inspections to ensure safety, cleanliness, and operational readiness
Coordinate maintenance requests with Facilities Management and monitor completion
Oversee key control systems and housing access processes

Student Support & Community Standards

Address student concerns and assist with conflict resolution in residential settings
Support enforcement of housing policies and student conduct standards
Assist with incident response, documentation, and follow-up
Provide support during crisis situations and emergency response efforts
Maintain accurate and timely student and incident documentation

Administrative Responsibilities

Maintain housing records, occupancy reports, and student data
Assist with housing communications, processes, and reporting requirements
Monitor housing trends and support planning efforts
Prepare reports on residential programming, student engagement, and operational performance
Support updates to housing policies and procedures
Assist with overall Housing & Residence Life office operations

Safety & Compliance

Ensure adherence to institutional policies, fire safety regulations, and risk management standards
Support emergency preparedness planning for residence halls
Respond to incidents in a timely and professional manner
Participate in the on-call rotation for residential operations
Promote a safe, respectful, and supportive living environment

Qualifications

Required Qualifications

Bachelor's degree in Higher Education, Student Affairs, Education, Business Administration, or related field
Minimum of two (2) years of professional experience in housing, residence life, or student affairs
Demonstrated ability to develop and implement student engagement and programming initiatives
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities in a dynamic, student-centered environment

Preferred Qualifications

Master's degree in Higher Education Administration, Student Affairs, or related field
Experience in residential programming, student engagement, or campus life initiatives
Experience with housing operations or occupancy management systems
Experience in crisis response and conflict resolution

Knowledge, Skills, and Abilities

Ability to cultivate a strong, inclusive residential community
Strong interpersonal and customer service skills
Effective decision-making and problem-solving abilities
Strong administrative and organizational skills
Ability to maintain confidentiality and professionalism
Proficiency in Microsoft Office and student information systems
Ability to collaborate effectively with students, faculty, and staff

Physical Requirements

Ability to routinely engage in residence hall environments
Ability to respond to on-campus emergencies
Ability to move materials related to housing operations as needed

Work Environment

Live-in position within campus housing
Combination of office and residential community engagement
Evening, weekend, and on-call responsibilities required
Active participation in campus programs and emergency response

Program Director

Position Summary

Essential Duties and Responsibilities

Student Culture Development & Residential Experience

Qualifications

Required Qualifications

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