Description:
The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our housekeeping team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping family create memories to last a lifetime we want to talk to you!
Working Hours:
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Seasonal - May 1 - October 31st
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15-25 hours/week depending on occupancy of the campground
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Sunday - Saturday with most shifts scheduled between the hours of 9am-5pm - Thursday-Monday
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Must be available on Sundays
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$17/hour & up depending on experience
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Reports to the Housekeeping Department Manager
RESPONSIBILITIES
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Ensures customers receive a high level of service consistent with our customer service philosophy
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Communicate with all staff and management using Basecamp System
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Enforce campground policies and implement solutions consistent with goals of park
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Proactive guest management to ensure positive environment for all guests
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Coordinate with Guest Service staff for guest arrivals
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Coordinate with Guest Service staff for problem resolution when applicable
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Utilize creative problem solving skills
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Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals which includes:
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Cleaning and Sanitizing of all surfaces, furniture & floors
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Bed making
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Bathroom cleaning
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Kitchen cleaning
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Restocking of consumables and toiletries
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Daily cleaning and maintenance of the restroom facilities
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Janitorial duties on all buildings at the campground
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Laundry of linens for deluxe accommodations as needed
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Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements:
- Good customer service and communications skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional Appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Be on your feet during shift and able to lift at least 30 lbs.
- Climb stairs, bend, lift, and move repetitively as needed
- Ability to thrive in a fast-paced environment
- Actively communicate both verbally and written
- Speak English, bilingual a plus
PM21
