The Valet Attendant is responsible for providing excellent customer service while parking and retrieving customer vehicles in a safe and timely manner.
Essential Duties and Responsibilities:
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Park and retrieve customers' vehicles in a safe and timely manner
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Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and personal items
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Maintain a professional and friendly demeanor when working with both customers and employees
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Provide customer resolution in a professional and friendly manner
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Welcome and acknowledge all customers according to company standards; anticipate and address customers’ needs and thank customers with a genuine appreciation.
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Control traffic to ensure a smooth flow at all times, while ensuring pedestrians are safe
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Maintain security of vehicles and vehicle keys
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Verify the necessary supplies at the start of each shift
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Maintain a neat and orderly valet stand at all times that is free of debris and trash
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Complete the necessary end of shift documentation and transfer vehicle keys and supporting tickets to the next shift's employee
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Monitor and maintain safety, security and cleanliness of parking areas
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Arrive in complete uniform before and during scheduled shifts
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Must work with or without supervision
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Comply with quality assurance expectations and standards
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May be asked by local management to complete small cleaning or maintenance tasks
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Perform other reasonable job duties as requested by Supervisors
Schedule
Monday - Thursday 8:00 am - 5:00 pm
MINIMUM REQUIREMENTS:
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Must be 18 years or older
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Current California Driver License
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Valid/Acceptable Driving Record
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No more than 2 pts within the last 3 yrs.
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No more than 1 at fault accident with the last 5 yrs.
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Ability to drive vehicles both Manual and Automatic
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Take an Integrity Survey
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Willing to take a Fitness for Duties Test (Medical/Drug Screen)
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Willingness to undergo a Background Check
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Standing/Walking for long periods of time.
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Lifting, Pushing, and Pulling up to 25 lbs.
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Bending/Squatting frequently.
