ROLE DESCRIPTION:
Patrick Johnson Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic, bilingual Spanish-speaking receptionist to join our team.
Our ideal candidate is highly organized, detail-oriented, and committed to creating a positive, productive workplace. If you enjoy helping others, thrive in a supportive environment, and are eager to learn and grow in the insurance industry, we invite you to apply. We’re also willing to train the right candidate, so if you have the right attitude and drive, we’ll help you learn the rest.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, and direct them to the right team members
- Manage appointment scheduling and office communications
- Assist with incoming inquiries and help maintain customer records
- Engage with prospective and existing customers by offering assistance and insurance options when appropriate
- Provide excellent customer service and follow up on customer needs
- Support the team with administrative tasks and special projects
- Assist with translating for our Hispanic customers.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role (preferred)
- Strong communication and interpersonal skills
- Organized, detail-oriented, and able to multitask
- Comfortable engaging in conversations and assisting with sales opportunities
- Basic computer skills, including Microsoft Office and CRM systems
- Bilingual Spanish speaking
If you’re ready to be the friendly face of our agency and make a difference every day, we’d love to meet you.
