Best You MedSpa is seeking an exceptional Front Desk & Operations Coordinator to join our Palm Beach Gardens team.
This is not a traditional receptionist position. We are looking for someone who is highly organized, personable, proactive, and excited to play an important role in the day-to-day operation and growth of a busy medical aesthetics practice.
The ideal candidate will be the type of person who sees what needs to be done and takes ownership of it. You will be one of the first people our patients interact with and will help ensure that every part of their experience—from the first phone call to checkout—is professional, welcoming, and seamless.
Responsibilities include:
- Greeting and checking in patients
- Answering incoming phone calls and assisting with scheduling
- Responding to patient emails, messages, and general inquiries
- Scheduling and confirming appointments
- Patient checkout and payment processing
- Helping maintain an organized and welcoming front desk and reception area
- Managing and monitoring product and medical supply inventory
- Assisting with inventory counts, ordering, and receiving shipments
- Supporting providers and management with daily operational needs
- Assisting with social media content and day-to-day marketing initiatives
- Helping coordinate promotions, events, and practice initiatives
- Maintaining accurate patient information and administrative records
- Identifying opportunities to improve organization, efficiency, and the patient experience
- Taking on additional responsibilities as the practice continues to grow
We are looking for someone who is professional, warm, polished, dependable, detail-oriented, and extremely organized. Strong communication skills and comfort working in a fast-paced environment are essential.
Job Types: Part-time, Full-time
Pay: From $30.00 per hour
Benefits:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person