Overview
Join our dynamic property management team as an Assistant Property Manager - Commercial, where you'll play a vital role in overseeing the daily operations of commercial real estate properties. This energetic position offers the opportunity to manage leasing activities, coordinate maintenance, and ensure exceptional tenant relations. You will work closely with property owners, tenants, and vendors to deliver outstanding service and maintain the value of our commercial assets. If you thrive in a fast-paced environment and are passionate about property management, this role is your next exciting career step!
RESPONSIBILITIES
Tenant Relationships
- Participate as a building staff team member, supporting all of the efforts to achieve Owner and organizational goals.
- Maintain good tenant relations through regular personal contact responding to tenants’ concerns, complaints and proactively contacting tenant concerning their tenancy in the building.
- Responsible for the daily tenant maintenance calls received through Building Engines, assuring requests are handled in a timely, professional manner.
- Assist in coordination of special events or operational events at the building. These could include marketing events, tenant advisory board meetings, holiday decorations and/or tenant surveys.
- Assist the Property Management Team by proactively communicating to tenants, owner’s goals & objectives, scheduled and unscheduled maintenance projects occurring at the property.
Operations
- Process all tenant move-in and move-out forms and initiate janitorial or other services required by a lease.
- Assist the Property Management Team in all operational communication and implementation of the property owner’s goals and objectives; communicating with engineers, vendors and tenants including producing & ensuring delivery of non-standard building memos.
- Assist in the oversight of vendors responsible for the day to day maintenance and operation of the physical plant, to include but not be limited to janitorial, landscaping, pest control, signage issues, day porters etc.
- Special attention to be placed on the “path of entry” into and through each property.
- Assure vacant spaces are in best condition to assist in the marketing efforts of Owner.
- Assist in the coordinate of the fire/life safety program; assuring training for staff, tenants & floor wardens have been completed.
- Assure vacant spaces are in best condition to assist in the marketing efforts of Owner.
- Assure Certificate of Insurance policy developed by Company and/or Owner is strictly adhered to.
- Assure the Security of employees and tenants by clearly understanding the Company and / or owners established emergency response procedures. Participating in training as required and “on call” responsibilities.
Financial
- Assist the Asset Manager and Property Management Team in the production of financial reports required by Owner, by clearly understanding budgeted line items of responsibility, providing variance explanations and re-forecasting information as required.
- Assist the Property Management Team in the preparation of the annual operating budget including input of income and expenses.
- Assure invoices are coded properly prior to being input by accounting in the A/P process.
- Assure tenants are invoiced for all work above and beyond the requirements of the lease document.
- Make recommendations to improve net operating income by increasing revenues and / or decreasing operating expenses.
SKILLS + ABILITIES
- Excellent organizational and communication skills
- Effective business writing skills
- Strong Accounting and Finance skills
- Customer service oriented
MINIMUM QUALIFICATIONS
- 2+ years administrative experience
- Proficient in MS Word and Excel
- Associates degree in business management (preferred) or equivalent body of knowledge or experience
- Commercial Real Estate experience preferred but not required
This role offers a vibrant environment where your expertise in property management will directly contribute to the success of our commercial portfolio. We value proactive professionals who are eager to grow their skills while delivering exceptional service. Join us and be part of a team dedicated to excellence in commercial real estate management!
Equal Opportunity Employment
Urban Renaissance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay: $28.00 - $36.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Have you assisted in producing financial reports?
Experience:
- Commercial Property Management: 2 years (Required)
Work Location: In person
