Overview
We are seeking a dynamic and friendly Receptionist/Groomers Assistant to join our vibrant team. This role is essential in creating a welcoming environment for clients and their pets while providing vital support to our grooming staff. The ideal candidate will possess excellent communication skills, be highly organized, and thrive in a fast-paced setting. Your positive attitude and proactive approach will help ensure smooth daily operations and exceptional customer service. This paid position offers an exciting opportunity to be part of a caring community dedicated to pet wellness and client satisfaction.
Responsibilities
- Greet clients and their pets warmly, ensuring a positive first impression
- Manage multi-line phone systems with professionalism, providing clear and courteous phone reception
- Schedule grooming appointments and manage calendar bookings efficiently using Google Workspace or similar tools
- Handle client inquiries via phone, email, or in person, delivering outstanding customer support and communication
- Maintain accurate records of appointments, client details, and pet information through data entry and filing systems
- Assist groomers with basic tasks such as preparing grooming stations and organizing supplies
- Perform clerical duties including proofreading documents, managing office correspondence, and organizing files
- Support office management tasks such as inventory tracking, bookkeeping with QuickBooks, and general administrative duties
- Ensure the reception area remains tidy, organized, and welcoming at all times
- Utilize Microsoft Office programs for document creation, editing, and record keeping with high attention to detail
Experience
- Prior office management or administrative experience preferred, especially in a customer service environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools
- Experience handling multi-line phone systems and practicing excellent phone etiquette
- Bilingual abilities are highly valued to serve diverse client needs effectively
- Demonstrated organizational skills with the ability to manage calendars, prioritize tasks, and handle multiple responsibilities efficiently
- Personal assistant or clerical experience that includes calendar management, proofreading, filing, and bookkeeping is advantageous
- Familiarity with QuickBooks or similar bookkeeping software is a plus
- Excellent communication skills for client interaction and team collaboration
Join us to be part of a passionate team committed to providing exceptional pet care while supporting each other in a lively work environment. We value dedication, positivity, and professionalism—qualities that make our team thrive!
Pay: From $18.00 per hour
Work Location: In person
