Job Summary
We are seeking an energetic and customer-focused Outside Sales Representative/Counter Person to join our dynamic team. In this role, you will be the frontline ambassador for our automotive parts and accessories business, engaging with customers both in person and over the phone to provide expert advice, build lasting relationships, and drive sales growth. Your mechanical knowledge, sales expertise, and excellent communication skills will ensure customers receive top-notch service while you promote our extensive product offerings. This position offers a fantastic opportunity to develop your automotive industry skills while contributing to a fast-paced, rewarding environment.
Duties
- Greet customers promptly and professionally, assisting them with their automotive parts and accessory needs
- Provide detailed product recommendations based on customer requirements, vehicle systems, and mechanical troubleshooting
- Conduct automotive diagnostics to identify issues and suggest appropriate solutions or replacements
- Manage inventory levels by stocking shelves accurately, tracking stock movement, and performing inventory control procedures
- Process sales transactions efficiently using POS (Point of Sale) systems while handling cash and credit payments securely
- Build strong customer relationships through effective communication, negotiation, and personalized service to encourage repeat business
- Maintain up-to-date knowledge of automotive repair techniques, dealership practices, and industry trends to enhance customer consultations
- Utilize Microsoft Office tools for order fulfillment documentation and inventory management systems like CMMS (Computerized Maintenance Management System) when applicable
- Assist with vehicle maintenance advice, automotive parts management, and retail math calculations to ensure accurate pricing and order fulfillment
- Uphold excellent phone etiquette when communicating with clients or suppliers and support organizational tasks such as stocking, merchandising, and maintaining a clean work environment
Experience
- Previous experience in automotive parts sales or retail sales is highly preferred; dealership experience is a plus
- Strong mechanical knowledge of vehicle systems, automotive diagnostics, and repair processes
- Proven ability in negotiation, customer relationship building, and sales management techniques
- Familiarity with automotive parts management systems (CMMS), POS systems, inventory control practices, and Microsoft Office applications
- Bilingual or multilingual skills are advantageous for serving diverse customer bases effectively
- Experience with automotive repair procedures or vehicle maintenance enhances your ability to assist customers confidently
- Excellent communication skills—both verbal and written—are essential for client interaction and team collaboration
- Organizational skills for managing stock levels, order fulfillment processes, and maintaining a tidy workspace
Join us to be part of a vibrant team dedicated to delivering exceptional service in the automotive industry! Your mechanical expertise combined with your passion for sales will make a real difference in helping customers keep their vehicles running smoothly.
Pay: From $14.00 per hour
Benefits:
Work Location: In person
